Incident

Unauthorized Usage of HPC Resources

October 25, 2025

Dear HPC users, It has come to our attention that some users are purposely misusing the HPC resources that are available in DICC. These unauthorized a...

HPC Incident

Incidents on Scratch Storage Cleanup

December 10, 2024

Greetings HPC User, We are sorry to inform you that there was an oversight during the scheduled Scratch Storage cleanup where many files older th...

HPC Incident

HPC Service Degradation

November 21, 2024

Greetings HPC Users, We are currently having issues with our virtualisation servers that are used to host all the supporting services in DICC. As some...

Incident News

Network Service Disruption

November 7, 2024

Greetings DICC User, We are currently experiencing network service disruption due to the transition of our ISP operator (MYREN). Internally, most netw...

HPC Incident

Updates on Scratch Storage Service Disruption

August 21, 2024

Greetings HPC User, We would like to give an update on what was happening with our HPC Scratch Storage in the past few weeks.  There have been mu...

HPC Incident

Unscheduled Cluster Downtime

August 14, 2024

Greetings HPC User, We have been experiencing major Scratch Storage service disruption since Monday. While we are trying to resolve the issue without ...

Incident

Confluence Server Compromised

November 6, 2023

Greetings all Users, We just identified a security breach that happened at 7am in the morning on our HPC Confluence server, where the attacker was abl...

HPC Incident News

Recap about Major Service Disruption

August 3, 2023

It has been nearly 2 years since we migrated our infrastructure to PTM Data Centre 2, and there was almost no service disruption since then. On 2 Augu...

Incident

Network Service Disruption

April 7, 2023

Greeting HPC Users, We are currently experiencing network issues with our network ISP and are in the process of resolving the issue. There will be dif...

HPC Incident

Application Storage Service Disruption

November 29, 2022

Dear HPC users, We are sorry to say that there was an application storage service disruption in the HPC around 29 November 2022, 7.50pm (GMT+8). Conne...

HPC Incident

Emergency Maintenance

April 28, 2022

Dear all HPC Users, We are currently experiencing problems with home storage. The cluster has to be immediately brought down temporarily to ...

Incident

Temporary SMTP Outage

January 21, 2022

We are currently experiencing temporary SMTP outage. Any application involving SMTP usage such as Service Desk will not be able to send out ...

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