News
DICC Services Resume
Dear DICC users. We are happy to announce that DICC and HPC services are back online after the power maintenance and some server-related issues.Sorry for any inconvenience caused. Welcome back!
HPC News
DICC Maintenance and Service Inaccessibility
This is a follow-up to our previous announcement regarding the scheduled power maintenance in the Data Centre on October 1, 2025. The maintenance is still ongoing, and we have encountered some unforeseen issues. As a result, all primary DICC services remain inaccessible and unavailable. Our team is actively working on Read more
HPC News
Scheduled Data Centre Power Maintenance
Greetings DICC Users, We would like to inform you that there will be scheduled power maintenance in the Data Centre on 1 October 2025. All DICC infrastructures and services will be shutting down at 9.00 am in the morning to prevent any potential data loss. All users are advised to plan Read more
News
Scheduled Network Maintenance at DC 2, JTM UM
Dear DICC Users, Please be advised that the UM IT Department has scheduled network maintenance from 6:00 PM on August 29, 2025, to 6:00 PM on August 30, 2025. During this period, there may be network disturbances and instability. We recommend planning your tasks accordingly and saving your work frequently Read more
News
Important Notice: Service Update and Transition
Dear DICC User, We are writing to inform you of an upcoming transition affecting the DICC Team, starting April 2025. While there will be no new features, updates, or support for the service until a new team takes over, the existing services will remain accessible for the foreseeable future. At Read more
HPC News
Change on Interactive Jobs Scheduling
Greetings HPC User, We would like to announce a new change on the HPC cluster, mainly on the resource allocation and usage for interactive jobs. Please bear with us that this will be a lengthy writeup. What is the problem? Over the past few weeks, we noticed that a lot Read more
HPC Incident
Incidents on Scratch Storage Cleanup
Greetings HPC User, We are sorry to inform you that there was an oversight during the scheduled Scratch Storage cleanup where many files older than 90 days are deleted even if the files are actively in use. We are aware that some users are confused why their files were deleted even Read more
News
Scheduled DC Power Maintenance Completed
Greetings DICC User, We would like to update that the scheduled data centre power maintenance on 22 November 2024 has been completed. All DICC services are now back in normal operation. If you are unable to access any of the DICC services, please let us know by raising a ticket Read more
HPC Incident
HPC Service Degradation
Greetings HPC Users, We are currently having issues with our virtualisation servers that are used to host all the supporting services in DICC. As some of the disks of the storage system for virtualisation servers died, much of the data had to be recreated. This process will take sometime, which means Read more
HPC News
Scheduled Data Centre Power Maintenance
Greetings DICC User, We would like to inform you that there will be scheduled power maintenance in the Data Centre on 22 November 2024. All DICC infrastructures and services will be shutting down at 8am in the morning to prevent any potential data loss. All users are advised to plan your Read more