Greetings all Users, We just identified a security breach that happened at 7am in the morning on our HPC Confluence server, where the attacker was able to gain access to the server and deployed ransomware on the Confluence server. Based on our observations, only the Confluence server is affected and Read more…
It has been nearly 2 years since we migrated our infrastructure to PTM Data Centre 2, and there was almost no service disruption since then. On 2 August 2023, we had our first major service blackout 2 years after migration. Although we were able to resolve most of the previous Read more…
Greeting HPC Users, We are currently experiencing network issues with our network ISP and are in the process of resolving the issue. There will be difficulties accessing servers located outside of DICC from within the HPC cluster. Some users might also be unable to connect to the VPN gateway due Read more…
Dear HPC users, We are sorry to say that there was an application storage service disruption in the HPC around 29 November 2022, 7.50pm (GMT+8). Connection to the application storage was lost during the period. This means that any jobs that run applications from /app will be affected. We managed to Read more…
Dear all HPC Users, We are currently experiencing problems with home storage. The cluster has to be immediately brought down temporarily to perform necessary fixes. We will be updating on the progress once it is up and running again. We are sorry for the inconvenience caused. Update: The HPC cluster is now back Read more…
We are currently experiencing temporary SMTP outage. Any application involving SMTP usage such as Service Desk will not be able to send out any notification. Please do actively check the Service Desk if you have any active tickets. We are in the process of resolving this issue and will update as soon Read more…
Dear DICC Users, We are currently experiencing another major service disruption due to an unknown internal service problem. We are currently in the process of investigating so we will be having an unscheduled emergency maintenance. We will be updating again once the service is stabilized and accessible again. We are Read more…
Dear DICC Users, We were facing HPC service disruption due to major failure on one of the internal core services around 6.45pm. The HPC service has recovered around 9.15pm and is now accessible. All running jobs failed due to broken connection with the Lustre Storage system. Users will need to resubmit Read more…
Dear DICC users, We are experiencing unexpected service disruption since 3.43am on 22 July 2021. We are working on this issue to restore the service as soon as possible. We apologize for the inconvenience caused. Thank you. UPDATE: The HPC service has resumed around 4.00pm today. Please do take notes Read more…
Dear DICC Users, We are experiencing unexpected disruption to our service since 10 Jun 2021, 2.50pm. We are working on the matter to resolve the issue. We apologize for the inconvenience caused. Update: The service has recovered around 8.45 pm on 10 Jun 2021.