This is a follow-up to our previous announcement regarding the scheduled power maintenance in the Data Centre on October 1, 2025. The maintenance is still ongoing, and we have encountered some unforeseen issues. As a result, all primary DICC services remain inaccessible and unavailable. Our team is actively working on Read more
Greetings DICC Users, We would like to inform you that there will be scheduled power maintenance in the Data Centre on 1 October 2025. All DICC infrastructures and services will be shutting down at 9.00 am in the morning to prevent any potential data loss. All users are advised to plan Read more
Greetings HPC User, We would like to announce a new change on the HPC cluster, mainly on the resource allocation and usage for interactive jobs. Please bear with us that this will be a lengthy writeup. What is the problem? Over the past few weeks, we noticed that a lot Read more
Greetings HPC User, We are sorry to inform you that there was an oversight during the scheduled Scratch Storage cleanup where many files older than 90 days are deleted even if the files are actively in use. We are aware that some users are confused why their files were deleted even Read more
Greetings HPC Users, We are currently having issues with our virtualisation servers that are used to host all the supporting services in DICC. As some of the disks of the storage system for virtualisation servers died, much of the data had to be recreated. This process will take sometime, which means Read more
Greetings DICC User, We would like to inform you that there will be scheduled power maintenance in the Data Centre on 22 November 2024. All DICC infrastructures and services will be shutting down at 8am in the morning to prevent any potential data loss. All users are advised to plan your Read more
Greeting HPC users, As many of you might already be aware, we have a scratch cleanup policy enforced to purge data that is not being accessed for more than 90 days. The cleanup is to ensure that unused data is purged in order to provide sufficient scratch storage capacity for Read more
Greetings HPC user, There will be scheduled maintenance for the HPC cluster on 9 September 2024, starting 8.00am, in order to perform migration to the new Scratch Storage layout. The cluster will be unavailable for access until further notice. The maintenance is expected to last for a couple of days, so users Read more
Greetings HPC User, We would like to give an update on what was happening with our HPC Scratch Storage in the past few weeks. There have been multiple disruptions on the scratch storage service where the storage becomes unresponsive to any read write operation, causing all the jobs in the Read more
Greetings HPC User, We have been experiencing major Scratch Storage service disruption since Monday. While we are trying to resolve the issue without bringing down the cluster, unfortunately the storage has been unable to heal properly and in a timely manner due to the high load coming from the cluster Read more