HPC Scheduled Maintenance

Dear all HPC Users, There will be scheduled maintenance on 11 May 2022, 7.00am to perform system update and critical fixes.  Access to the HPC cluster will be temporarily unavailable during the maintenance, and the maintenance is expected to complete within an hour. All running jobs should not be affected and will Read more

Emergency Maintenance

Dear all HPC Users, We are currently experiencing problems with home storage. The cluster has to be immediately brought down temporarily to perform necessary fixes.  We will be updating on the progress once it is up and running again. We are sorry for the inconvenience caused. Update: The HPC cluster is now back Read more

OpenOnDemand HPC Dashboard

Dear all HPC Users, We have recently identified a bug in the OpenOnDemand HPC Dashboard module (XDMod) which prevents users with username shorter than 5 characters to be unable to access their job account details in XDMod. If you are one of those affected users previously, you should now be able Read more

Temporary SMTP Outage

We are currently experiencing temporary SMTP outage. Any application involving SMTP usage such as Service Desk will not be able to send out any notification. Please do actively check the Service Desk if you have any active tickets. We are in the process of resolving this issue and will update as soon Read more

Major Service Disruption

Dear DICC Users, We are currently experiencing another major service disruption due to an unknown internal service problem. We are currently in the process of investigating so we will be having an unscheduled emergency maintenance. We will be updating again once the service is stabilized and accessible again.  We are Read more

HPC Service Disruption

Dear DICC Users, We were facing HPC service disruption due to major failure on one of the internal core services around 6.45pm. The HPC service has recovered around 9.15pm and is now accessible. All running jobs failed due to broken connection with the Lustre Storage system. Users will need to resubmit Read more