We would like to sincerely apologize for the unscheduled HPC maintenance that took place yesterday, June 23. This urgent maintenance was necessary as in progress to resolve the system issues experienced over the weekend (June 20–21).
We understand that unexpected downtime is disruptive, and we appreciate your patience as our team worked to stabilize the environment.
🛠️ Action Required for Users:
- Check Your Batch Jobs: If you had active or queued batch jobs during this period, please recheck their status to ensure they are running correctly.
- Report Issues: If you notice any anomalies, failed jobs, or data discrepancies, please let us know immediately.
📧 How to get help: Please log a ticket or reach out to us directly via the DICC Service Desk, and our support team will assist you right away.
Thank you for your continued cooperation and understanding!